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CUSTOMER CARE

Welcome to EstrenarKids Data Privacy Portal.This tab has been developed to allow our consumers to exercise their rights under certain applicable data privacy laws. you can also opt out of receiving marketing emails, update your email preferences, or submit a request by calling our Corporate Consumer Affairs number at 877-360-6642

CUSTOMER CARE

Protecting your privacy and the confidentiality of your personal information is very important to us. This Privacy Policy explains why we collect personal information and how we collect, use, disclose, store and protect your personal information. It also explains how you can access, correct, update or delete personal information provided to us, or make a complaint if you have concerns.

We comply with all applicable privacy principles and laws which regulate how we collect, use, and protect your personal information. This Privacy Policy may change from time to time and is available on our website.

WHY DO WE COLLECT YOUR PERSONAL INFORMATION?

We may collect personal information including your name, gender, date of birth, address, telephone number and email. Information about your computer hardware and software is also automatically collected when you use our website. This information can include your IP address, browser type, access times and/or referring website addresses. This information is used by us for the operation of the website and the services offered on the website and to maintain the quality of the services offered on the website.

We do not collect your financial information or retain credit card numbers used to purchase products or services as this information is processed by our financial institution that has its own privacy policy. If you receive a request to provide sensitive personal information (such as credit card details) in an email, do not provide this information because the request may be fraudulent. You can help us identify attempts at fraud - if anything suspicious occurs, please contact our Privacy Officer. 

We may collect your personal information when required by law but generally we collect personal information from you (or about you) for the following business purposes and commercial purposes:

  • Business Purposes:

    • to enter into a contract with you to supply you with goods purchased (including goods purchased via click and collect);

    • to supply you with tailored products, services or offers that may benefit you;

  • Commercial Purposes:

    • to better communicate with you;

    • to improve your experience with us;

    • to notify you about our new products and services, discounts, promotions or upcoming events; and

    • for re-marketing, traffic, demographics and interest reporting purposes.

Personal information we collect or receive will only be used for the stated purpose for which it was provided. We do not sell your personal information to third parties.

PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL

- Offline Payments

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